From the moment you walk in to the moment you leave with your fixed device — here's exactly what happens at Tech Stop.
Walk in with your device and our technician will assess it. No appointment needed. For most repairs — cracked screens, batteries, charging ports — the diagnosis is free. For complex cases like dead phones, no-power laptops, or board-level issues that require significant bench time, we charge a $30 diagnostic fee. If you go ahead with the repair, that $30 is applied toward your total. If you choose not to proceed, you pay only the diagnostic fee.
Just walk in during business hours
$30 fee for complex bench diagnoses
$30 applied toward your repair cost
Price confirmed before work starts
Once we've assessed your device, we give you a fixed price before any work starts. That's the price you pay. No add-ons, no hidden labour charges, no "we found additional damage" surprises after the fact.
Quoted price is final price
Labour included, no surprises
OEM or aftermarket parts available
No charge if you don't proceed
Our technician gets to work using quality parts and precision tools. We don't rush — but we are fast. Most phone screen and battery replacements are done in under an hour. Complex repairs like microsoldering or water damage may take longer, and we'll always tell you the estimated timeframe upfront.
For most screen and battery jobs
OEM-grade components throughout
Board-level capability on site
We never access personal files
Before we hand your device back, it goes through a thorough quality check. Every function that was repaired is tested — screen responsiveness, battery charge cycle, camera, speakers, charging, and any other relevant functions. You leave knowing everything works.
All repaired components verified
Device wiped down and ready
Itemized receipt for your records
You see the device working before you pay
Pay and take your device home — good as new, with a 30-day warranty on parts and workmanship. If anything related to the repair goes wrong within the warranty period, bring it back and we'll fix it at no charge. That's our commitment to every customer.
Parts and workmanship covered
Cash, debit, Visa, Mastercard, e-Transfer
If it fails within warranty — no questions
Walk in, walk out fixed
We never access, copy, or view your personal photos, messages, or files. Your device is repaired, not inspected.
We tell you exactly how long your repair will take before we start. No vague "a few hours" — a real timeframe.
If we can't fix your device or you choose not to proceed after diagnosis, you pay nothing. No diagnostic fees hidden in the fine print.
If any part we installed fails or is defective within 30 days, we replace it at no charge.
If the repair itself causes a problem, we fix it free. Our work is guaranteed.
Drops, cracks, or new damage after the repair are not covered — but we'll still fix those at a fair price.
Water damage treatment has no warranty due to the unpredictable nature of liquid damage outcomes.
No — just walk in during business hours and we'll assess your device straight away. For complex repairs or parts that need to be ordered, we may schedule a follow-up time.
Yes — we strongly recommend it. While we take every care with your device, certain repairs (like motherboard work or factory resets) can result in data loss. A backup protects you regardless of what shop you use.
For most repairs — screen, battery, charging port — you can stay at the mall while we work (45–60 minutes). For complex repairs, we'll ask you to leave it with us and notify you when it's ready.
We'll tell you honestly after diagnosis. If we can't fix it, you pay nothing. We also sell new and used phones, laptops and tablets if you need a replacement.
We accept cash, Visa, Mastercard, debit, and e-Transfer. Payment is due on pickup after the repair is completed and tested.
Walk in to Tech Stop at New Horizon Mall, Balzac — free diagnosis, no appointment needed.