Frequently Asked Questions

Most phone screen and battery replacements are completed within 1 hour. More complex repairs like motherboard issues or water damage may take 1–3 days. We'll give you a time estimate before starting any work.

Yes. All standard repairs come with a 30-day warranty covering parts and labour. Motherboard and board-level repairs carry a 30-day warranty. Water damage treatment is excluded from warranty coverage as outcomes can vary.

Absolutely. We do not access, copy, or transfer your personal data. For peace of mind, we always recommend backing up your device before bringing it in for repair, though this is not required for most hardware repairs.

We offer free diagnosis on most standard repairs — screen replacements, battery replacements, charging ports, and more. For complex board-level or water damage cases, we'll let you know upfront if a diagnostic fee applies. Either way, we'll always give you a quote before any work begins — no obligation to proceed.

We accept cash, debit, Visa, Mastercard, and e-Transfer. Payment is collected after the repair is completed and you're satisfied with the result.

We're located at Unit A35a, South Entrance, New Horizon Mall, 260300 Writing Creek Cres, Balzac, Alberta T4A 0X8. We're conveniently accessible from Airdrie, Calgary NE, Crossfield, and surrounding areas. Free parking is available at the mall.

No appointment is needed for most repairs — walk-ins are always welcome! For complex repairs or if you'd like to guarantee a specific time slot, you can call ahead at +1 368-550-2520 and we'll be ready for you.

We repair a wide range of devices including smartphones (iPhone, Samsung, Google Pixel, OnePlus, and more), tablets (iPad, Samsung Tab), laptops (MacBook, Windows laptops), gaming consoles (PS4, PS5, Xbox, Nintendo Switch), and Apple Watch. If your device isn't listed, give us a call and we'll let you know if we can help.

Signs of a failing battery include rapid drain, unexpected shutdowns, the device getting unusually hot, or a swollen back cover. On iPhone, you can check Battery Health under Settings → Battery → Battery Health. If it's below 80%, a replacement is recommended. We can also test your battery for free during a walk-in visit.

iPhone screen replacement prices vary by model. Use our Get a Quote tool to see the exact price for your iPhone.

iPhone battery replacements typically take 30–45 minutes. We use high-quality replacement batteries and fully test your device before handing it back to you.

Yes. A non-responsive iPhone can be caused by a dead battery, a software crash, a damaged charging port, or a logic board issue. Bring it in for a free diagnosis and we'll pinpoint the cause before recommending any repair.

Yes! We repair cracked or shattered iPhone back glass for iPhone 8 and newer models, including the latest iPhone 17 Pro Max. We use laser separation equipment for a precise, clean repair without damaging internal components.

Yes — as long as we use a compatible screen and properly transfer your Face ID components, Face ID will continue to work after a screen replacement. We take care to preserve all original components during the repair process.

Yes. Charging port repairs are one of our most common fixes. Before replacing the port, we'll first check if the issue is caused by lint or debris (which we can clean out for free). If the port itself is damaged, replacement takes about 30–60 minutes depending on the model.

Samsung screen replacements start from $129 depending on the model. Use our Get a Quote tool for your exact model, or visit our Samsung Repair page for more details.

Yes. Charging issues on Samsung devices are commonly caused by a dirty or damaged USB-C port, a faulty charging cable, or a software glitch. We'll diagnose the problem for free and replace the port if needed — most jobs take under an hour.

Yes. We repair Samsung Galaxy Z Fold and Z Flip series phones, including screen replacements, hinge repairs, and charging port repairs. These devices are more complex and delicate, so we'll always provide a thorough assessment and estimated turnaround before starting.

Yes. Samsung back glass repairs are available for most Galaxy S and Note series phones. We carefully remove the cracked back panel and install a new one, restoring both the look and feel of your device.

In many cases, yes. We offer professional water damage treatment including ultrasonic cleaning and board-level inspection. The sooner you bring it in after water exposure, the better the chances of recovery. Please avoid trying to charge or turn on a water-damaged device before bringing it to us.

Yes. We repair all major brands including Apple iPhone, Samsung Galaxy, Google Pixel, OnePlus, Motorola, LG, Huawei, and more. If your brand isn't listed, just call us and we'll let you know if we can help.

Yes. We'll keep you updated by phone or text as your repair progresses. For most repairs completed in 1 hour, we'll call you as soon as it's ready for pickup.

Yes. Muffled or distorted audio can be caused by a clogged speaker grille (often fixed with a simple cleaning), a damaged speaker, or a software issue. Bring it in and we'll diagnose it for free.

Yes! We repair all iPad models including iPad Air, iPad Pro, iPad Mini, and the standard iPad. Common repairs include screen replacements, battery replacements, charging port repairs, and back glass repairs.

iPad screen replacement prices typically range from $149 to $349 depending on the model and screen size. iPad Pro models with Liquid Retina displays are at the higher end. Contact us or visit the shop for an exact quote for your model.

Most iPad screen and battery replacements are completed within 2–3 hours. Some models with Face ID or True Tone displays may take a little longer. We'll confirm the turnaround time before we start.

Yes. We use screens that are compatible with Apple Pencil (1st and 2nd generation). We test Apple Pencil functionality before returning your iPad to ensure everything works correctly.

Yes. We repair Apple Watch from Series 1 through Ultra 2. Common repairs include screen and glass replacements, battery replacements, and Digital Crown or button repairs.

Yes. We replace cracked Apple Watch screens and digitizers. The repair typically takes 1–2 hours depending on the series and size. The Apple Watch is an extremely compact device requiring precision tools and experience — our technicians are trained for it.

Apple Watch screen replacement prices start at $89 for older Series models and go up depending on the size and series. Contact us with your Watch model (e.g. Series 8, 41mm) for an accurate quote.

Windows laptop screen replacements start from $149. MacBook screen replacements start from $299 depending on model. Visit our Laptop Repair pricing page for full details.

Yes. We offer professional data recovery services for laptops with failed drives, corrupted storage, or physical damage. We'll attempt to recover your files and transfer them to an external drive or new storage device.

Most of the time, yes. A laptop that won't power on can be caused by a dead battery, faulty charging port, failed power IC on the motherboard, or other issues. Bring it in for a free diagnosis and we'll identify the exact cause.

Yes, we repair all MacBook models including MacBook Air and MacBook Pro. We handle screen replacements, battery replacements, keyboard repairs, charging port repairs, and board-level microsoldering for logic board failures.

Yes. We offer RAM upgrades and SSD replacements or upgrades for compatible laptops — a great way to breathe new life into an older machine. Note that newer MacBooks and many ultrabooks have soldered RAM that cannot be upgraded; we'll let you know what's possible for your specific model.

Yes. A slow laptop is often caused by a full or fragmented storage drive, insufficient RAM, malware, overheating, or a failing hard drive. We can diagnose the cause, clean up the system, and recommend or perform hardware upgrades if needed.

Yes! We repair PS4, PS5, Xbox One, Xbox Series X/S, and Nintendo Switch. Common repairs include HDMI port replacement, disc drive repair, overheating/fan issues, controller drift, and power supply problems.

PS5 HDMI port replacement typically costs $119–$149. This is a precision microsoldering job that requires specialized equipment. We have the tools and experience to handle it correctly and get your console back to full 4K output.

Yes. PS5 disc drive issues are usually caused by a dirty or worn laser, a failed drive motor, or occasionally a software error. We can diagnose and repair it — most disc drive repairs are completed within 1–2 business days.

Yes. Overheating is one of the most common console issues we see. It's usually caused by dust buildup blocking the fan and vents, or dried-out thermal paste on the processor. We clean the internal components, replace the thermal paste, and test the console to ensure it runs at a safe temperature.

Yes. Stick drift on controllers is usually caused by worn thumbstick modules. We replace them with quality parts so your controller registers inputs accurately again. This repair typically takes under an hour.

Yes. Joy-Con drift is extremely common on Nintendo Switch and we fix it regularly. We replace the analog stick module to restore accurate movement. Most Joy-Con drift repairs are done same-day.

Yes. A PS4 or PS5 deep cleaning service removes dust buildup from the fan, heatsink, and vents that causes overheating, loud fan noise, and performance throttling. We disassemble the console, clean all internal components with compressed air and brushes, replace the thermal paste, and reassemble it fully tested. It's one of the most effective ways to extend the life of your console.

Yes. The PS5 uses liquid metal as a thermal interface material from the factory. Over time it can dry out or shift, causing CPU temperatures to spike. We safely remove the old compound, clean the APU and heatsink surfaces, and apply fresh high-quality thermal material to restore proper heat transfer. For PS4, we replace the standard thermal paste as part of the deep cleaning service.

Yes. Random shutdowns on a PS4 or PS5 are most commonly caused by overheating from dust buildup and dried thermal compound. A deep cleaning and thermal paste replacement usually resolves it. If the issue persists, it may be a power supply fault, which we can also diagnose and repair.

Yes. A loud grinding noise usually points to a failing disc drive — the drive motor or laser assembly may need replacement. A loud buzzing or whirring is more often a clogged or failing fan, which we clean or replace as part of our deep cleaning service. Bring it in for a free assessment and we'll identify the cause.

Yes. PS4 HDMI port replacement is a common repair we handle regularly. If your PS4 shows no picture, a distorted image, or a loose HDMI connection, the port is likely damaged. We replace it with a new port using microsoldering equipment and test the output before returning your console.

Yes. The PS5 "blue light of death" — where the console blinks blue and never boots — is often caused by a power supply fault, a corrupted system software, or a loose internal connection. We perform a thorough diagnosis to identify the root cause and carry out the appropriate repair. Bring it in for a free assessment.

Yes. Wi-Fi issues on a PS4 can be caused by a faulty Wi-Fi module, a damaged antenna cable, or a software glitch. We diagnose the cause and replace the Wi-Fi/Bluetooth board if needed. This repair typically takes 1–2 business days.

We offer both options. We use high-quality aftermarket parts as standard, which are tested and reliable at a lower cost. OEM or Apple-certified parts are available on request — we'll always be upfront about which parts are being used so you can make an informed choice.

Yes. We offer bulk repair contracts and B2B service agreements for businesses, schools, and organizations. We provide priority turnaround, custom invoicing, and dedicated account support. Contact us to discuss your needs.

Currently we primarily serve walk-in customers at our New Horizon Mall location. If you're outside the Airdrie/Calgary area, contact us and we can discuss options for mail-in service depending on the repair type.

Microsoldering is board-level repair that involves working directly on the tiny components of a logic board or motherboard under a microscope. It can fix issues like no-power, charging failure, water damage, and data recovery from devices with failed storage chips — repairs that most shops won't attempt. Learn more on our Microsoldering page.

If we diagnose your device and determine it cannot be repaired, there is no charge for the diagnosis. We'll explain what we found and, if possible, suggest alternatives like data recovery or device replacement recommendations.